FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We do not do the 'gimmicky' sales promotions, we give you our best price up front - that way you know you received the best deal.
- What is your typical process for working with a new customer?
Offering Free Online Quotes On High-Quality Replacement Windows Are you hesitant to get a quote for replacement doors and windows because of the high-pressure sales tactics you’re used to? Zen Windows Charlotte does things differently. Our goal is to deliver hassle-free quotes for high-quality replacement windows and doors, so you can make informed choices without hassle and without pressure.
- What education and/or training do you have that relates to your work?
Our installers and our teams have all been factory trained in installations and sales. Brian, the owner, Scott the Installation manager, and Ty, the vp of sales, boast over 100 years of window experience between them. Brian, Scott, and Ty have all been executives at large window manufacturers.