Zen Windows Carolina

Licensed

Free on-site estimate

Zip code

Number of windows to be installed

Existing window removal needed

Window type

Responds in about 1 min

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About

Free Online Quotes On High-Quality Replacement Windows Are you hesitant to get a quote for replacement doors and windows because of the high-pressure sales tactics you’re used to? Zen Windows Charlotte does things differently. Our goal is to deliver hassle-free quotes for high-quality replacement windows and doors, so you can make informed choices without hassle and without pressure.

Overview

Hired 2 times

Serves Charlotte, NC

Background checked

License verified

9 employees

13 years in business

Business hours

Sun1:00 pm - 6:00 pmMon9:00 am - 6:00 pm

Payment methods

This pro accepts payments via Apple Pay, Cash, Check, Credit card, and Zelle.

Social media

Facebook, Instagram

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2025

Credentials

License verified

General Contractor

License state: SC

Background checked

Passed by Brian Zimmerman on Jul 20, 2023.

Services offered

Window type

Double hung (slides up and down)

Sliding (slides sideways)

Fixed / picture (does not open)

Casement (pushes open on a hinge)

Property type

Residential

Projects and media

Reviews

Customers rated this pro highly for professionalism, work quality, and value.

Exceptional 5.0

101 reviews

5

99%

4

1%

3

0%

2

0%

1

0%

Read reviews that mention:

Thomas W.

Jan 29, 2026

•

From Google

Zen team was excellent. Salesman Ty was easy to talk with, had no high pressure or last minute sales tactics and stayed in touch appropriately through the process. Measuring man Scott got all window details right and helped schedule the best time for us all. The install team leader Gustavo was great. Explained everything to us before and during the work, his team was courteous and kept our home neat and clean. We love our 31 new windows, house is warmer and less drafty!

Zen Windows Carolina's reply

Thank you for the review, Thomas! Having a warm house at this time of year really makes a difference! We are so happy you had a great experience. It's what we strive to do on every job!

Alex C.

Jan 27, 2026

•

From Google

Really pleased with the sales process, communication, install and outcome of our new windows by Zen Windows Carolina. Found them after a lengthy research process and very much appreciated that they did not mandate a 3-hour in-house visit to scope and price the project, like other companies did. They were able to accurately size and provide an estimate within 24 hours just by looking at photos of the home via real estate websites. Seamless process, measurements were quick and painless, install was within one day (23 windows) and communication with the team at Zen was always easy and quick. Very happy!!

Zen Windows Carolina's reply

Thank you for the review, Alex! We wouldn't want to sit through a 3-hour presentation, so we would never ask our customers to! So glad you are happy with the outcome and your new windows!

Abbie M.

Jan 24, 2026

•

From Google

Zen Windows Carolina's reply

Edwards F.

Jan 23, 2026

•

From Google

Zen Windows took such great care of our Mothers vintage home! Her father built it in 1934, with no power tools. Zen came and measured the windows very carefully and then created custom windows and guess what? No more drafts!!! We love the shiny new windows. We especially loved the work crew, brothers, who came to install them. They were very polite and hardworking.THE VALUE that we received from these windows is truly equivalent to the price. These windows are quality material and have a lifetime guarantee. Now Mothers house can still be a place for family gatherings for generations to come!

Zen Windows Carolina's reply

Thank you so much for the review! We take pride in taking care of our customers' homes the way we would want someone taking care of our own homes. So happy you love the finished product! Thank you for choosing Zen!

Vic W.

Jan 10, 2026

•

From Google

I never thought that getting new windows could go so smoothly. However, it did go smoothly! Getting a quote and product/warranty information from Mike was extremely easy. Ty brought a sample window by for us to see and touch. Erika kept us informed while we were waiting for the windows to arrive. Scott let me know when the windows were in the warehouse and then got our installation scheduled for the next day. We were expecting installation to take at least two days. Marcos and his crew got the installation done in one day and they did an amazing job. It's so nice to have nice clear windows to look through. Brian, the company owner, and Jan, a new sales rep, stopped by during the installation and gave us further confidence that we made a good decision in selecting Zen for our new windows.

Zen Windows Carolina's reply

Hey there, Vic! Thank you for the review! So glad you got to meet so many awesome people on our team, and more importantly, we are thrilled that you love your windows!

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
We do not do the 'gimmicky' sales promotions, we give you our best price up front - that way you know you received the best deal.
What is your typical process for working with a new customer?
Offering Free Online Quotes On High-Quality Replacement Windows Are you hesitant to get a quote for replacement doors and windows because of the high-pressure sales tactics you’re used to? Zen Windows Charlotte does things differently. Our goal is to deliver hassle-free quotes for high-quality replacement windows and doors, so you can make informed choices without hassle and without pressure.
What education and/or training do you have that relates to your work?
Our installers and our teams have all been factory trained in installations and sales. Brian, the owner, Scott the Installation manager, and Ty, the vp of sales, boast over 100 years of window experience between them. Brian, Scott, and Ty have all been executives at large window manufacturers.

Zen Windows Carolina

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