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I have a property management company and have used many carpet cleaners in the past. I have to rate GHC one of the best I have ever used. They showed up on time, teh price was reasonable and the results of their work were fantastic. Look no further you found the right carpet cleaners.
outstanding.Best carpet cleaners yet!Steve and Zack are wonderful. I will used this service again
I have so many great things to say about this team. First of all, if you need a professional team to clean your house...please hire them!! They sparkled my home! Worked hard and cleaned my house for hours for such a affordable rate. They are the best cleaners known in southcarolina charlotte and gastonia area. Very professional....the women and men cleaned my home with a smile on their face!! This is the best service contracted on thumptack. Yes, I love this group. I was so happy!! The garbage removal fee was affordable too. Honestly I have experience with various carpet cleaners here on thumptack and locally. No one can compare to the service provided by this team. They are the best carpet cleaners!!! Yes ! Absolutely best in town!!! Hired this team for ( junk removal, carpet cleaning , and move out cleaning) I love their dedication to customer satisfaction!!! Omg!!!! They are so hardworking!!! Such a awesome team!! My money was well spent!!
Mr. Johnson arrived on time as agreed. Deep carpet stains were removed. I surely will use and recommend Mark in the future.
Absolutely amazing! I have hired a number of carpet cleaners over the past years including trying to do it ourselves and this has been by far the best experience. They were incredibly professional, on time, and my carpets look fantastic. Will definitely use them in the future
Steve came to my house and pressure washed my home. I have had many people including myself come to do such a task but Steve is by far the best. I highly reccomend his services. I will be using him for carpet cleaning as well.
Mr. Mason did an AWESOME job cleaning my carpet. It was a short notice but he was able to accommodate me. From the online booking, to the professional phone call and the quick service he provided. I would recommend his business to everyone. He made sure I was satisfied with everything. Mr. Mason, Thanks for going above and beyond.
I booked a deep cleaning service because my father just recently had a quadruple bypass and I was in town to take care of him. He was living alone after both of his parents - my grandparents - had recently passed after long years of health issues. Based on the reviews and my discussion with Dara, I felt like I made a good choice booking Enjoy Maids to come and bring a fresh makeover to the house! Our experience with the couple who came to clean was lovely, they were great people and we were totally comfortable having them in our home and felt like their personable demeanor was the best we'd met in the industry. In the last week, however, I've discovered many things that were not done well - or at all. First, there was no evidence of the 58-point checklist that reassured me during the process of finding a professional cleaning service. It was the number one reason I booked Enjoy Maids because with that checklist it seemed that my house would be thoroughly cleaned with every possible task accounted for. The checklist indicates that I would be given a copy and a chance to review the steps on it. I was asked several times by one of the cleaners to check after their work and to let them know if anything was amiss. Without knowing what to look for, it seems clean on a superficial level. However, on futher inspection, here is a list of things that were unsatisfactory about the cleaning: Kitchen Floor: I'm not sure what was used to clean the kitchen floor, but it was incredibly slick - causing my dad to nearly fall and have to catch himself - something he shouldn't be doing after being so recently out of surgery where his sternum was cut in half. There were several rubberized scrapes in the middle of the floor that WE were able to remove with a couple of sprays of Chlorox Clean-Up and a sponge - these should have been removed by the cleaning service. The knobs of the oven, the over backsplash, the microwave vent (as well as the inside of the microwave) were all still dirty. While I took the pictures today, not even a week after the cleaning, I would definitely think that even a week later it would be difficult for us to get these appliances as dirty as they are currently. The dust alone on the microwave vent shows that it's been quite some time since it was thoroughly cleaned - something covered on the checklist. Guest/Hall Bathroom: When I got in the tub the other day, I noticed that there were large areas of soap scum still on the walls of the tub surround. The walls of the surround also were covered in specks of what appeared to be dust, dirt, and hairs from what must have been a dirty cleaning cloth that was used to dry the surround. I took a glass and was able to rinse the specks of dirt away, but it was still unsettling to see hair and debris on a 'freshly-cleaned' tub surround. In that same bathroom, I noticed that there was still a lot of dust on the fake plant that was on the shelf, as well as the shower rod and the top ledge of the tub surround. The sink had some kind of grit in it and didn't feel as if it was cleaned properly. the tub surround under the faucet - near the soap scum - and there was still residue from soap and standing water. Checking behind the toilet, I noticed that there was quite a lot of dirt and dust on the baseboard, on the fixtures behind the toilet and on the base of the toilet itself. I've attached pictures that probably don't make my family look like the cleanest family ever, but we indicated that it would be deep clean because no one had had a chance to do a deep cleaning in months - this is the kind of thing that should be on the most basic of cleaning lists. Even though there were two bedrooms indicated on the cleaning request, I suggested that the second bedroom only needed to be vacuumed. However, I've included a picture that I took just a few minutes ago when I checked behind the door. There is a dead roach behind the door that was here when I arrived, something I didn't think to check because it was literally the only thing that needed to be done in that room and it was so obvious. The deep cleaning checklist includes a refrigerator cleanout and an oven cleanout, though when those were suggested, it sounded as if there might be an upcharge, or as if it would take time out from cleaning more important items. I suggested that they could be done 'if there was time', and apparently, there was not time. I am so incredibly disappointed in the service we received after communicating so clearly that my dad's house needed a deep and intense cleaning. There was even an extra charge for the deep cleaning as well as the upcharge for the carpet cleaning. I honestly feel like we are entitled to a refund of at least part of our payment of $202 (a total that does not include the $40 in tips I added to that total). The cleaning services we received were truly subpar. ---- I emailed this to the company and received an email suggesting that our cordiality with the cleaning couple was solely due to the good job (and not, perhaps because we're Southern people with manners), and asking why I tipped if I felt it hadn't been a great job. --- My reply: While there was a review at the end of the service, there wasn't a 'walk-through' as I would have expected. As I mentioned before, your website mentions a checklist and it would have been extremely helpful had Bri taken the walk through as an opportunity to point out what all they worked on so that we could look at it together. As someone who doesn't usually use a cleaning service and who doesn't visit this house very often - which I made very clear in our initial conversations - that would have been the perfect opportunity for me to review the status of anything I was concerned about. Without that checklist or a personal walk through, I was left to look over the rooms with an unpracticed, non-critical eye. I think you would agree that someone working in the cleaning industry has a much keener sense of what should be looked at or reviewed post-cleaning when compared to someone who doesn't know what is on the list. I did tip them because I have worked in service industries and I believe that workers should receive tips on service jobs. That tip wasn't 'for a job well done,' it was in gratitude for someone coming to help me when my father and I were unable to do a task - especially near the holidays. My dad is typically kind and welcoming to anyone who is nice, most people wouldn't consider that his remarks would imply that the service was perfect. He didn't look around the house at all to review the cleaning. We falsely assumed that there was a thorough job done. --- Enjoy Maids suggested they would give us a $75 discount on another cleaning, but never responded to my email asking about what the cost would be and how to schedule it. Additionally, I followed up in an email about a large gouge the cleaning crew had made in the wall: Toward the end of the cleaning appointment with your team, we heard a really loud thump as if something large had fallen and hit the wall in the living room. When I went out to speak to the crew before they left, I noticed a gouge in the wall near the couch. Below the gouge in the wall, there was chipped drywall on the floor - in a prominent location about four feet from the front door. It was clearly visible, between the couch and a table sitting two feet away. I should be more comfortable in the future pointing out issues, but I was hoping that either person on your team would say something like 'we accidentally did this, we're really sorry', but that didn't happen. If it had been present before they arrived, their vacuuming would have cleaned up the drywall, don't you think? Since no one else was in the house at the time, it certainly didn't happen by itself. That's the major concern I have with the cleaning. If that large gouge in the wall - and I can send a picture later today - was caused by an accident, your crew should have said something. Or, if they noticed it and it wasn't their fault, they should have cleaned up the drywall chips (and maybe pointed it out to us). That alone is such a disappointment - if I can't trust the cleaning crew to either clean up something glaringly obvious OR to tell me they damaged my house, what good would it be to bring up the poor cleaning job?
They did a fantastic job!! After completion we did a walk thru they wanted to be sure I was pleased and I was. I would definitely rehire. Thanks Rezult Carpet Cleaning job well done.
Al Huntz is a professional in every sense of the word. He came to Holy Spirit Catholic Church to clean the carpets in the Parish Activity Center where we had toner stains for over a year. He got them out and he got bubble gum out of carpets also. In the church he got wax out of both the carpet and the fabric in our pews. He is diligent, caring and most of all reliable. I had him also do my friends house. What a spectacular job he did. The carpets looked brand new and the floors looked amazing.. If you need a carpet & floor cleaning service. Al Huntz is the person for you!
We needed the house cleaned well for the 4th of July party we threw. We submitted our request and were introduced to 3 'Professionals' (I use the term loosely). Unfortunately, we had already scheduled another one of the companies to come out before we received the Clean It Your Way estimate, because the original company did not clean the house as I had instructed, and apparently re-cleaning isn't a service they provide either! so on to my experience... I emailed Raegan, explained the situation, and she was able to fit us in- even with it being a holiday weekend. I hired her and her team to come re-clean the entire house, not expecting miracles, But making certain that I would get a text to come by the house to inspect BEFORE they left, this time. Both my extremely picky, wife and I were VERY IMPRESSED! by the work that Clean It Your Way did... Everything was remarkably clean and I will have them help me out on future homes my company is in charge of selling, and of course, for our own home as well. my experience on site overall... In my opinion, this company is the only 'Professional' company on this site when it comes to the cleaning industry... Per my business, and my personal home, we have submitted a total of 8 requests through Thumbtack; 5 house cleaning projects, 2 carpet cleaning and 1 for painting... All of the cleaners that we hired, besides this one, did a very light clean and there were things left undone- when we specifically asked and instructed them to do a very thorough and detailed cleaning... I think there is an issue of businesses under-bidding to get the work, but there's no follow through. Their profiles are full of fake 5 star reviews! We have had cleaners come and actually stare at our ceiling in amazement, mouths hanging open (like they were in shock that the house was so BIG!). We do fill out the form completely and always put the exact square footage in the message section... how is this a surprise to you! .? We had a great experience with 1 carpet cleaner that did good work, but after hearing that this company also does carpets we're definitely going to give them a try! Again, Thanks for everything!
Spotless Residential did an EXCELLENT job of deep cleaning the house. On time, quality work and nice people.
This is definitely not your normal carpet cleaning service. They are very detail oriented. I had my carpet cleaned by the big yellow van chain just a few months ago and the comparison between the two couldn’t be more different. The equipment, the service and value. This was a far better experience. I was impressed with the care given to stains. The fragrance left behind is like clean laundry. They were warm and friendly and took special care with my pet while they completed the service. I’m extremely satisfied and would absolutely use them again.
Bright Image did both pressure washing my house and decks as well as carpet cleaning my basement. They did a great job and I was very happy with the services.
I was able to schedule right away which was very helpful since I am putting my house on the market next week. Aaron was very professional & courteous and did a great job on the carpeting in my house. The technique did not leave the carpets damp at all AND the price was great! I would highly recommend Brown Cleaning Service, Inc. for your carpet cleaning needs!
I needed a good detail cleaning. Cleaners were on time and I received good response time to my request. Very satisfied with cleaning results.
Paul did a great job cleaning our carpet. He was very quick too. I would recommend to anyone looking to have their carpets cleaned.
Graham Cleaning Service did an amazing job for my real estate client. The house was spotless, they were quick yet efficient. A great value for cleaning and carpet cleaning. Will definitely hire them again for future clients as well as recommend them to others.
Platinum Professional Carpet Cleaning is the best carpet cleaner I've ever used! As the owner of MaidPro South Charlotte, Platinum is the ONLY carpet cleaning company I recommend to my customers. I've used Platinum personally and for my business. They are always on time and leave my carpets clean. The customer service is some of the best you'll ever get from a service company. They really work hard to take care of their customers.
Eddie arrived very promptly at 9:00 am (appointment time). The carpet had pet stains and a smoker lives in my home. He did an excellent job removing all stains!! Carpet now looks excellent!! Very knowledgeable and professional. I will NEVER use anyone else! Thank you Eddie for a job well done. Carolyn McKinney
New To Thumbtack
Rock Hill Carpet Cleaners take a different approach to cleaning your carpets. We ask a lot of questions to find out exactly what you want and need.