FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We do all of our local moves by the hour with no hidden fee's. We send three men and a truck. The time starts when the team arrives at the origin and ends at the final destination. There is no travelling time charges under 35 miles. You may be charged 1 hour of travelling time after 35 miles. The only additional fees is if the customer selects valuation insurance.
- What is your typical process for working with a new customer?
Provide them with knowledgeable moving information that will help them make a decision toward selecting a moving company. In doing this, gathering information about their upcoming move pertaining to location, square footage, walking distance, stairs and who will pack and unpack is the basic.
- What education and/or training do you have that relates to your work?
Our staff has attended training at the North Carolina Movers Associations, NCUC training and conferences specifically geared toward the moving industry. We also have a continuous in house training program.