FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We believe in transparent, no-surprise pricing. We offer free, comprehensive inspections and detailed estimates before any work begins. Because we are family-owned, we work hard to provide competitive rates by sourcing quality materials efficiently. We also offer financing options to help make necessary roof replacements more manageable, and we provide discounts for military members and seniors.
- What is your typical process for working with a new customer?
It starts with a conversation. After you contact us, we schedule a free on-site inspection to assess your roof's condition. We then provide a detailed proposal outlining the scope of work, material options, and timeline. Once approved, our project manager stays in constant communication from the day the materials arrive until the final debris is cleared from your property.
- What education and/or training do you have that relates to your work?
Our team consists of licensed and insured roofing specialists with decades of combined experience. We hold certifications from leading manufacturers (like GAF or Owens Corning), which allows us to offer extended warranties that uncertified contractors cannot. We also stay updated on the specific building codes for each state we serve—NC, SC, OH, and TN.