Smoke Alert Home Fire Safety
About this pro
Overall good service and I would use them again. I felt a bit nickled-and-dimed (twentied-and-fiftied??) that I thought would have been included OR weren't discussed (as I recall or understood) as additional charges. The technician was friendly and efficient and had gone out of his way to be available on my schedule. Again, it was good service.Feb 22, 2018Verified
Lonnie and his helper were very efficient and helpful. Confirmed chimney clear and decided quickly that our 30+ year old gas logs were not worth servicing (no regulator on them!). He was able to find a locally available set of gas logs, pick them up, and return to install before snow storm.Jan 6, 2017Verified
Photos and Videos
- What should the customer know about your pricing (e.g., discounts, fees)?Dryer vents $59-$129 depending on the location of the vent Chimney inspections - $99 Chimney Sweep(incl insp) $150-$200 depending on the chimney type
- What is your typical process for working with a new customer?We have upfront and flat rate prices on most of our services so during our initial phone call we can determine what you have and the cost. From there we try to adjust our advertising so we are no more than 1 week booked out. You get a confirmation phone call the day before your appointment as well as a phone call and email 30 minutes to your assigned appointment spot. We do everything digital so all inspection form have full color photos and are emailed directly to the customer at the end of the appointment.
- What education and/or training do you have that relates to your work?All of our technician are CSIA certified through the Chimney Safety Institute of America as well as Certified dryer exhaust technicians. We take great care in making sure you home is fire safe and all the technician also have a wealth of experience as full-time, part-time, or volunteer firefighters