Smoke Alert Home Fire Safety

4.8
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(29)
4.8
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29 reviews
5
90%
4
3%
3
3%
2
3%
1
0%
Customers rated this pro highly for professionalism and work quality.
  • Heath H.

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    Overall good service and I would use them again. I felt a bit nickled-and-dimed (twentied-and-fiftied??) that I thought would have been included OR weren't discussed (as I recall or understood) as additional charges. The technician was friendly and efficient and had gone out of his way to be available on my schedule. Again, it was good service.

    Feb 22, 2018Verified
  • Fluvanna J.

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    Lonnie and his helper were very efficient and helpful. Confirmed chimney clear and decided quickly that our 30+ year old gas logs were not worth servicing (no regulator on them!). He was able to find a locally available set of gas logs, pick them up, and return to install before snow storm.

      Jan 6, 2017Verified

    About this pro

    We are owned and operated by fireman and care about our customers safety as we do everyday at our fulltime job. We use the best equipment to get the job done right and have all the proper national certifications as well as insurance. Everyday we get to help people. Not only at our fulltime jobs as firefighters but as out partime jobs cleaning dryer vents and chimneys. There are so many little things that we can do to keep our families safe and most people just do not know.

    Years in business

    8

    Times hired on Thumbtack

    51

    Number of employees

    28

    Background check

    Completed
    Show more

    Photos and Videos

    3 photos

      Q & A

      • What should the customer know about your pricing (e.g., discounts, fees)?
        Dryer vents $59-$129 depending on the location of the vent Chimney inspections - $99 Chimney Sweep(incl insp) $150-$200 depending on the chimney type
      • What is your typical process for working with a new customer?
        We have upfront and flat rate prices on most of our services so during our initial phone call we can determine what you have and the cost. From there we try to adjust our advertising so we are no more than 1 week booked out. You get a confirmation phone call the day before your appointment as well as a phone call and email 30 minutes to your assigned appointment spot. We do everything digital so all inspection form have full color photos and are emailed directly to the customer at the end of the appointment.
      • What education and/or training do you have that relates to your work?
        All of our technician are CSIA certified through the Chimney Safety Institute of America as well as Certified dryer exhaust technicians. We take great care in making sure you home is fire safe and all the technician also have a wealth of experience as full-time, part-time, or volunteer firefighters
      Coverage Area for Smoke Alert Home Fire Safety is about 150+ miles of Garner, NC.