FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is based on the number and type of items, assembly complexity, mounting surface, required hardware, travel distance, and estimated labor time. We provide clear pricing before work begins and do not offer discounts. Any requested work outside the original scope is discussed and approved before additional charges are added.
- What is your typical process for working with a new customer?
We begin by reviewing the project details, including photos, product links, quantities, location, and any special installation requirements. We then provide an estimate and confirm the appointment. On arrival, we inspect the items and work area, complete the service carefully, test everything for stability and proper operation, and review the finished project with the customer.
- What education and/or training do you have that relates to your work?
Our experience comes from more than six years of hands-on furniture assembly, TV mounting, and installation work. We have worked with many furniture styles, manufacturers, mounting systems, wall surfaces, and hardware types. We continually strengthen our knowledge by following manufacturer instructions, studying installation requirements, and using proper tools and safety practices.