I have used Personal IT Solutions for over six years now, both at home and at a small business, for all our computer needs. Kevin responds quickly, and can usually get over to us that day, or within 24 hours. There has never been a problem he has not been able to resolve. I also am very comfortable with Kevin in my home and around my children, and if needed, would even allow him in my home if I was not present. His prices are also very reasonable. We have also purchased used equipment from him. You will NEVER see me standing in line at a big box store waiting for IT repair! Using IT Personal Solutions is also an easy way to BUY LOCAL. It is an excellent company.