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43 years in business
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The staff at ElectroFile is great! They thoroughly covered my tax situation with their questions and prepared my federal and state returns quickly. I was provided a payment option that met my needs and they kept me informed right until my refunds were in my bank account. Great people there.Nov 26, 2013ElectroFile Income Tax Service's reply
Thanks Perry! It was a pleasure to work with you. We look forward to a long relationship with you.
- What should the customer know about your pricing (e.g., discounts, fees)?Yes. We charge a standard fee for each form or schedule that makes up the final tax return. This provides a fair price for each client.
- What is your typical process for working with a new customer?We interview each client to determine filing status, eligible dependents, all income, and possible deductions. We always strive to obtain the best possible tax results for each new and repeat customer.
- What types of customers have you worked with?We work with clients from all walks of life... from young people just starting to work, career & professionals, all the way through retirees.