FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We provide free inspections and estimates with no obligation. Every project is priced based on your home’s size, materials, and scope—no one-size-fits-all pricing. -No hidden fees — everything is clearly outlined upfront -Insurance claim support — we help maximize what your policy covers -Financing options available (if applicable) -Seasonal promotions & discounts may be available -Competitive pricing backed by top-tier materials and workmanship
- What is your typical process for working with a new customer?
1. Free Inspection We start with a thorough roof and exterior inspection to assess any damage or issues. 2. Detailed Estimate You’ll receive a clear, itemized estimate with recommended solutions—no pressure. 3. Insurance Assistance (if needed) We work directly with your adjuster to make sure everything is properly documented and covered. 4. Scheduling & Prep Once approved, we schedule your project and walk you through what to expect. 5. Installation Our trained crews complete the work efficiently while protecting your property. 6. Final Inspection & Cleanup We do a full quality check and leave your property clean—like we were never there. 7. Warranty & Follow-Up You’re backed by strong warranties, and we’re here if you ever need us.
- What education and/or training do you have that relates to your work?
Owens Corning Platinum Preferred Contractor (Top-tier certification with strict requirements for installation, service, and reliability) Manufacturer-Certified Installers *Factory trained by Mulehide and Owens Corning. Trained in proper installation for shingles, metal roofing, TPO, and EPDM systems -Storm Damage & Insurance Claim Specialists Trained and Certified through Verisk. Experienced in working with adjusters to ensure accurate scope and coverage. -Safety & Job Site Training Crews follow proper safety standards to protect your home and our team