If you hire this pro, you’re covered by a money-back guarantee. Learn more
If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
We are a fully licensed and insured Private Security, Investigations, and Security Consulting Agency. Our investigators, protection agents, and security consultants are career professionals with experience in law enforcement, government, and the military. We place special emphasis on personal investment with each client, in every case, large or small.
Initial consultations are FREE and CONFIDENTIAL. From providing emergency security services, close protection, criminal background, and due diligence investigations, or conducting complex surveillance, our personal service and attention to detail will exceed your expectations.
*** WE CANNOT PROVIDE ANY SERVICES IF YOU HAVE A PROTECTION ORDER (50B or 50C) TAKEN OUT AGAINST YOU, OR IF YOU HAVE TAKEN ONE OUT ON THE SUBJECT YOU WANT SURVEILLED***
***WE ALSO DO NOT DO TSCM (BUG SWEEPS), PHONE HACKING, OR SOCIAL MEDIA HACKING***
Overview
Current Top Pro
Hired 17 times
Serves Kernersville, NC
Background checked
6 employees
5 years in business
Business hours
Sun12:00 am - 11:59 pmMon12:00 am - 11:59 pm
Payment methods
This pro accepts payments via Cash, Check, Credit card, PayPal, Venmo, and Zelle.
Top Pro status
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2025
Services offered
Services needed
Case type
Adultery / Cheating
Finding hidden assets
Child custody
Missing person(s) / Reunion
Work location
I travel to my customers
Projects and media
Projects and media
Reviews
Customers rated this pro highly for professionalism, responsiveness, and work quality.
Very good 4.5
16 reviews
5
88%
4
0%
3
0%
2
0%
1
12%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Kristina A.
Jul 4, 2025
•
Hired on Thumbtack
I contacted this company to conduct some surveillance regarding possible infidelity. Randy responded quickly, explained everything very clearly as this was my first time using a PI. He and his investigator acted quickly. He relayed information to me via text and included photos and videos. I could not have asked for a better experience.
Southern Shield Global Security Group's reply
Thank you for this great review, Kristina! It was a pleasure to work with you during your case. While we cannot promise an outcome, our mission is to deliver an experience that clearly demonstrates care and concern for our client's investigative needs. All of our investigators go above and beyond, and I credit the investigator working your case with reacting quickly and effectively. All the best to you, and don't hesitate to reach out again in the future if you need further assistance with your case.
Private Investigation
Randy J.
2 weeks ago
•
Hired on Thumbtack
I would not hesitate recommending them to aly friends, great people to work with. they were straight up about all my questions .Great people to work with God bless you ,thanks .
Private Investigation
Sarah N.
Mar 12, 2026
•
Hired on Thumbtack
Extremely professional, detail-oriented, and reliable. The level of discretion and thoroughness was impressive from start to finish. Communication was clear and timely, and the results exceeded my expectations. Highly recommend for anyone needing trustworthy and professional services.
Southern Shield Global Security Group's reply
We sincerely appreciate you taking the time to provide feedback about your experience with our Agency, and look forward to assisting you with your case moving forward.
Private Investigation
Gabby F.
Oct 29, 2025
•
Hired on Thumbtack
The consultation process was amazing. Randy is super informative.
Private Investigation
Taz S.
Jul 18, 2024
Exemplary service, I’m glad I came upon Southern Shield Global Security Group. I was having terrible anxiety being in crash, and I highly believed the other driver was faking his injury to get more than my insurance was able to cover, from me. I’m satisfied with the outcome as well as very grateful towards Mr. Thomas. He is very helpful & did not sugarcoat anything. His input is based on the realism of what the possible outcomes could be. He assisted me greatly in getting the proof that I required, he was very patient in explaining how he would go about helping me & gave me frequent updates on the matter upon being hired. The outcome ended up being great & may very well help me with the situation I’m in. I’m a student that got into my first accident and because of Mr. Thomas’ empathy, professionalism & authenticity with handling this situation; my worries are at rest. If you’re looking for good quality service. Southern Shield Global Security is the right service.
Southern Shield Global Security Group's reply
Thank you for the kind words, Taz. The anxiety you have been feeling since your accident is understandable, and we are grateful that you retained our agency to investigate the circumstances of your case. In our business, consistent communication and integrity will make or break the agency/client relationship, and we place emphasis on both. Please know that our services don't end after we provided you with the evidence. We are always here to help if you ever need our services again. Thank you again, Randy.
Credentials
Background Check
Randy Thomas
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
All of our services are billed at an hourly rate and other expenses may apply. A five or eight-hour minimum per day applies, depending on the type and location of the case. You can expect to be billed the full rate for each hour we are performing the services you retained us for, plus 50 percent of the full rate for travel time, and $.67 per mile for mileage reimbursement to our investigators, protection agents, and security consultants. We require a retainer and establish a general services agreement to open each case. We also proudly offer a discount to active-duty military, veterans, first responders, and educators.
What is your typical process for working with a new customer?
We provide FREE and CONFIDENTIAL initial consultations. During the initial consultation, one of our case managers will learn about the circumstances of the case from the customer and determine if our agency can help. We then describe what the case might look like and determine an initial estimate for the retainer.
What education and/or training do you have that relates to your work?
All of our investigators and protection agents are licensed and insured in the state they operate. Our security consultants are not required to hold a license but are equally insured. Our team is comprised of former or retired law enforcement, government agents, and US military. At a minimum, our agents have at least 12 years of experience, with most having 20+ years of experience.
