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If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
Hi! My name is Karina, and my daughter and I own Spotless Homes. We provide reliable and detailed house cleaning services. We treat every home with care and always do our best to leave it spotless. We look forward to serving you!
Overview
Hired 13 times
Serves Matthews, NC
Background checked
2 employees
6 years in business
Business hours
This pro hasn't listed their business hours.
Payment methods
This pro accepts payments via Cash, Check, and Zelle.
Top Pro status
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2025
Services offered
Cleaning type
Extra services
Interior window cleaning
Fridge cleaning
Oven cleaning
Baseboard cleaning
Pets
Houses with pets
Projects and media
Projects and media
Reviews
Customers rated this pro highly for work quality, responsiveness, and professionalism.
Great 4.8
33 reviews
5
91%
4
3%
3
0%
2
3%
1
3%
This pro's rating is a combination of reviews posted by customers both on and off of Thumbtack. Thumbtack cannot verify external reviews.
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Read reviews that mention:
Kimlajhey W.
Jul 23, 2026
•
Hired on Thumbtack
My experience with Karina and her team has been nothing short of amazing. They accommodated everything I needed and executed it flawlessly. The move-out cleaning was so impressive that it honestly made me want to move back in! I definitely plan on becoming a recurring client and highly recommend their services to anyone looking for a reliable, detail-oriented cleaning team.
Details: 3 bedrooms • 2 bathrooms • Move out cleaning • Fridge cleaning • Oven cleaning • No pets in home • Just once
SPOTLESS HOMES.'s reply
It was a great pleasure serving you. Our biggest goal is to do our very best every single day and make sure our customers are happy. Thank you so much for choosing Spotless Homes. We truly appreciate your trust and support!
House Cleaning
Brittany P.
May 5, 2025
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Hired on Thumbtack
I was very impressed with the detailed work this cleaning team did! They went above and beyond- especially in the hard-to-reach areas that most cleaners tend to overlook. Everything looks and feels so fresh. I highly recommend them if you're looking for a truly deep and professional clean!
Details: 2 bedrooms • 2 bathrooms • Deep cleaning • Fridge cleaning • Pets in home • Just once
House Cleaning
Fatimah A.
Apr 4, 2025
•
Hired on Thumbtack
These ladies did an excellent job! My apt smelled so fresh when I came home and was spotless! They cleaned it really well, organized my things perfectly, and made cute little touches. This was my first time getting my home professionally cleaned and I will definitely be booking a cleaning again!
Details: 1 bedroom • 1 bathroom • Deep cleaning • Laundry • No pets in home • Just once
House Cleaning
Lisa J.
Apr 8, 2025
•
Hired on Thumbtack
We recently hired for a deep cleaning of our home, and we couldn’t be happier with the results! From start to finish, their team was professional, punctual, and incredibly thorough.
They left no corner untouched, meticulously cleaning every surface, including hard-to-reach areas that often get overlooked. The attention to detail was impressive, and our home has never felt this fresh and spotless. They were also very courteous and respectful of our space, making the entire experience stress-free.
If you’re looking for top-notch deep cleaning services, we highly recommend. They exceeded our expectations, and we’ll definitely be using their services again in the future!
⭐️⭐️⭐️⭐️⭐️
Details: 2 bedrooms • 2 bathrooms • Deep cleaning • Pets in home • Just once
House Cleaning
Jennifer V.
Dec 27, 2024
•
Hired on Thumbtack
Karina & Kelly were amazing! I booked them for a last minute deep cleaning job during the holidays and they completed it above my expectations. They were on time, very respectful, detailed oriented and left the house spotless. I would highly recommend them for any future jobs. Do not hesitate to call them!
Details: 1 bedroom • 2 bathrooms • Deep cleaning • Pets in home • Just once
SPOTLESS HOMES.'s reply
Thank you! 🥰
House Cleaning
Credentials
Background Check
Karina Alves
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
We are open to negotiation.
My prices may not be the cheapest, but I’m sure I will be the most responsible person you’ll have in your home.
What is your typical process for working with a new customer?
Our process is always focused on studying, qualifying ourselves and maintaining an excellent service.We are always studying and training ourselves to always maintain the quality of our service and know the products we use.
"Our work process is simple and efficient. First, we understand your needs and preferences. Then, we schedule a convenient time for you. On the cleaning day, we arrive on time and follow a detailed plan to ensure everything is spotless. Our goal is to provide high-quality service with responsibility and trust. If you have any specific requests, we’ll be happy to accommodate them!"
What education and/or training do you have that relates to your work?
We are always studying and training ourselves to always maintain the quality of our service and know the products we use.It's been five years now, and w
"We have training and certifications in the cleaning industry to ensure a professional and high-quality service. Additionally, we only use products with a known and trusted origin, ensuring safety and efficiency. Our commitment is to take care of your home responsibly, preventing any damage or wear to your furniture and surfaces. We prioritize proper techniques so that nothing is broken, damaged, or ruined during the cleaning process."
