MacMate Computer Consulting

MacMate Computer Consulting

Raleigh, NC

11 years in service

1 employee

Gold profile

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About MacMate Computer Consulting

hired 14 times on Thumbtack

MacMate offers solutions for home and business including:

-- Business Services including advice, setup and maintenance
-- MacBook (Pro) repairs including liquid spills and more
-- Help installing, migration and setup of Mavericks and iCloud
-- Design, setup and maintenance solutions including workflows, hardware, software, networking, backup and more
-- Email, Calendar, Contact and file collaboration with Macs, PCs, iPhone, iPad (mobile devices) and more
-- Network design, setup, repair for wired, wireless internet, VPNs, file and screen sharing
-- Computer tuneups and preventative maintenance
-- Fix startup issues, crashing and running slow problems
-- Hard drive data recovery, crashed, corrupt or deleted files service
-- PC to Mac, transfer your email, contacts, calendars, music and photos
-- Mac and PC, setup and maintain file and printer sharing
-- Email setup, training and troubleshooting help
-- MobileMe to iCloud support including contacts, calendars, iPhone for Mac and PC
-- Run Windows on the Mac, BootCamp, Parallels, VMware Fusion and more
-- Upgrading from old to new Mac, migrate data, apps, peripherals, etc.
-- Learn how to use your Mac, iPhone, iPad and other hardware and software
-- Backup and RAID solutions, including offsite for comprehensive protection
-- Advice and recommendations on technology to make informed decisions
-- Forgotten and lost password recovery, new account setups
-- Software support for Apple and 3rd party Applications including training
-- Hardware support for Apple and other products including Xserve, Mac Pro, MacBook Pro, iMac, iPhone, MacMini, iPad, Apple TV, Airport Extreme, Time Capsule, printers, routers, etc.,
and much more

Contact MacMate Computer Consulting for a discussion.

Location

104 Duxbury Drive
Raleigh, NC 27607

  • Address verified

Reviews

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  • 5/5 stars May 13, 2015

  • 5/5 stars May 11, 2015

    Graham did a great job recovering the data and transferring it to a solid state hard drive. A+

  • 5/5 stars May 5, 2015

    Graham was great. Very knowledgable, quick to get the work completed and the pricing was fair. As simple upgrade to an SSD drive is making my 6 yr old laptop fly again. Thanks.

  • 5/5 stars March 22, 2015

    Graham Latter did a great job helping me recover lost data from a damaged hard disk. He was understanding and efficient and flexible with times which made it easy to get the hard drive to him and to pick it back up. He is personable and his rates are very reasonable and I will be taking my macbook to him whenever it needs fixing again!

  • 5/5 stars March 12, 2015

    Problem: A number of Problems with my E-mail. He came to the house and it took about one hour. I found him to be very professional, very knowledgeable about apple, easy to talk to and was able follow his advise and instructions. I will definitley use him if the need arises.

  • 5/5 stars March 2, 2015

    Good job

  • 5/5 stars October 20, 2014

  • 5/5 stars October 8, 2014

    Graham was on time and stayed until the project was satisfactorily completed. My internet service was on and off and my printer was not responding to my computers. He brought with him equipment that might be needed, saving me time-and money. As the work progressed, Graham explained what he was doing, answered my questions, patiently helping this novice to understand. After diagnosing and solving the problems, he tested the equipment in different areas of my home, gave helpful suggestions, and all is great a day after. His price was very reasonable considering his expertise/excellent quality of the work. Thanks again, Graham!

  • 5/5 stars July 29, 2014

    Excellent Job! I was a little apprehensive about getting my screen repaired but Graham did a fantastic job in a little under the time he quoted. For the price, I couldn't have expected better and my screen looks perfect to this day.

  • 5/5 stars March 19, 2014

    I am very happy with my iMac. MacMate/Graham did an amazing job installing a new hard drive for me as well as installing the latest Mac OS. He was very fast and very thorough and took the time to explain what he was going to do and when I picked my computer back up he showed me what he did and how to change settings, etc. Definitely use him for any of your Apple products!

  • 5/5 stars January 25, 2014

    very fast and flexible. Graham fixed my broken computer screen and now it looks brand new. Couldn't be happier with the work and experience!

  • 5/5 stars July 9, 2013

    Graham came and met with us today. He did everything we needed, and then troubleshot some potentially serious other issues as well. Although he came to work on the office Mac by the end of the visit he'd also ironed out a few of the PC issues as well. Couldn't recommend him more highly.

  • 5/5 stars April 11, 2013

    I consider his work to upgrade my Apple desk top and my wife's and my laptops to have been outstanding . He is efficient , quick and dedicated to resolving problems thoroughly with minimum cost to the client . Moreover he was perceptive in realizing my complete lack of knowledge about software or what in the world he was doing and was matter - of - fact about it and in no way showy like some techs who like to talk over a clients head to demonstrate their knowledge . He is a quietly empathic person to an older person like me . I admire his abilities and disposition and work ethic and would recommend him to anyone without any qualifications whatsoever .

  • 5/5 stars November 26, 2012

    Great service and came through in an emergency situation before I had to go out of town! He is very thorough and makes sure everything is working before he considers the job complete. Would highly recommend and will use as my go-to computer guy! Thanks again Graham.

Question and answer

Q. Describe the most common types of jobs you do for your clients.

A. Upgrading Mac OS, updating software.
Setting up networking including WiFI.
Setup onsite & offsite backups.
Data Recovery

Q. What advice do you have for a customer looking to hire a provider like you?

A. Make sure consultant has experience with Mac & Apple products & is a Certified Apple Consultant.

Q. Why does your work stand out from others who do what you do?

A. I am Certified & listed by Apple Inc.

Q. What do you like most about your job?

A. I like working with Technology & people.

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