Q. Describe the most common types of jobs you do for your clients.
A. Virus removal is becoming more and more prevalent with computers. Even with all the anti virus software there always are viruses that get on the computer. Slowing down performance and even halting your computer altogether. I have the skills and tools to get the viruses off your computer the first time and it is guaranteed. If your computer is not clean of the virus I will repair it until it is clean and to your satisfaction.
Q. Describe three recent jobs you've completed.
A. Virus removal, Computer data clean up and several laptops with power port issues.
Q. What advice do you have for a customer looking to hire a provider like you?
A. Best Computer Repair Services in Raleigh!
Personal computers have become a very important asset to our daily lives. Simons Solutions will help you assess your computer needs and recommend the best computer to purchase to meet those needs while finding the best purchase price.
Already have an existing computer that is having problems? Simons Solutions can correct those issue quickly without the higher cost of the Big Box stores.
My solution plans will cover all of your technological needs, from deciding which equipment and programs are right for you, to how to maintain and support them, or simply update what you have. Since every business is unique, you only pay for what you need. Ask how Simons Solutions can start simplifying your office.
Q. If you were a customer, what do you wish you knew about your trade? Any inside secrets to share?
A. Don't settle for big box stores with catchy names to repair your computer or laptop. They are overpriced and under qualified. I have countless customers that have paid far too much only to have the same issue crop up. I fix it right the first time all the time.
Q. What do you like most about your job?
A. The challenge to repair a computer or network issue the first time and having a happy customer when I leave. I have over 28 years in the business and have vast experience in all types of computers and networks and I never get tired of fixing issues the first time!
Q. Write your own question and answer it.
A. Tip of the day!
Tech support scam are on the rise!
Scammers call the victims and pretend to be a Microsoft employee, saying there is a problem with Windows software installed on their computer. The caller tries to get the victim to activate the remote access on the computer, which allows direct access to all files and processes.
Once access is obtained, the scammer steals protected information.
Microsoft is also warning of the scam and has set up a Web page with tips on how to avoid it. The page also advises that scammers try to request credit card information to bill for service or trick victims into installing malicious software.
Report any suspected telephone scam to local authorities and then call Simons Solutions to clean and secure your PC.