FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is based on square footage, project condition, and level of finish required. We offer competitive rates and discounts for larger projects. Every job includes a detailed estimate upfront with no hidden fees. Additional costs may apply for heavy repairs, coatings removal, or special finishes. We focus on delivering high-quality results at a fair price.
- What is your typical process for working with a new customer?
We start with a consultation to understand the customer’s needs and evaluate the project. Then we provide a clear estimate and timeline. Once approved, we prepare the surface, perform the polishing process step-by-step, and ensure a clean, professional finish. We keep communication open throughout the entire project to guarantee satisfaction.
- What education and/or training do you have that relates to your work?
I have over 11 years of hands-on experience in concrete polishing and flooring systems. My training comes from working on residential and commercial projects, learning advanced grinding, polishing techniques, and surface preparation. I stay updated with industry standards and best practices to deliver high-quality results.