FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our standard rates start at: • $145/hour (2-hour minimum) for a professional 2–3 person crew • Flat-rate options available for larger or long-distance moves Additional details: • Truck/travel fees may apply depending on distance • Packing materials available upon request • No hidden fees — everything is discussed before your move 💡 We also offer bundled pricing for full-service moves (packing + loading + storage + delivery) to help you save money.
- What is your typical process for working with a new customer?
We keep things simple and stress-free: Quick consultation (call or message) to understand your move Upfront quote based on your needs (hourly or flat rate) Scheduling & confirmation with clear expectations Professional moving day execution — fast, careful, and organized Final walkthrough to ensure everything is exactly how you want it 📦 Our goal is to make your move smooth, efficient, and worry-free from start to finish.
- What education and/or training do you have that relates to your work?
Our team is trained in: • Proper furniture handling and protection techniques • Efficient packing and space optimization • Safe lifting and loading practices • Customer service and on-site professionalism We also bring real-world experience handling apartments, homes, storage units, and long-distance moves. 💪 Discipline, reliability, and attention to detail are at the core of how we operate.