I initially decided to hire Kelly out for a one-time deep cleaning of my townhome after reviewing her profile on Thumbtack. She provides the most comprehensive answers and information about house-cleaning compared to other cleaning service providers, and that to me tells me that she is passionate and serious about her cleaning business and how she earns and treats her customers. She called me back promptly the following day and started the cleaning the day after. I am very impressed at her professionalism, enthusiasm, positive attitude, energy, and most of all, her passion for great results and customer satisfaction. She delivered on everything that she committed to and promised -- excellent results, a super clean house, and a beaming client. She has the best commercial equipment (her vacuums are super powerful and effective!) and brings her own cleaning supplies. She went the extra mile for me -- I have allergies and asthma, and she made sure she thoroughly cleaned every nook, crevice, surface, and edge to help me breathe easier and fuller. I'm super impressed (and deeply grateful) she cleaned the biggest dust magnets of all - the window blinds - meticulously, every single blind. Since I am so hypersensitive to dust, I can immediately tell (see, smell, and feel) the difference after she goes through and finishes cleaning up a room. It will not surprise me if this is how she treats each customer -- Kelly has earned this positive 5-star review simply because she won't leave until you're amazed with the results. After seeing how she worked and cleaned, and how fantastic the results are, I decided to turn my one-time deep cleaning appointment with Kelly to a monthly one -- I have no doubt that I will get the same stellar results from her everytime. Great job, Kelly! Thank you so much for being so good at what you do!