FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer free inspections and transparent pricing with no hidden fees. Every project is different, so pricing depends on size, materials, and condition. If insurance is involved, we work within the approved scope. We also upgrade many homeowners to better materials (like Class 4 shingles) at no additional cost when possible.
- What is your typical process for working with a new customer?
We keep it simple: 1. Start with a free inspection 2. Show you photos and explain what we find 3. If there’s damage, we help guide you through the next steps (including insurance if needed) 4. Provide a clear estimate 5. Schedule and complete the work—most roofs are done in 1 day Communication is key, so we keep you updated the entire time.
- What education and/or training do you have that relates to your work?
Our experience comes from years in the field combined with ongoing training on manufacturer installation guidelines, local building codes, and insurance claim processes. We stay up to date so every roof we install meets current standards and performs long-term.