FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer transparent, competitive pricing with no hidden fees. Our rates are based on the type of service (standard cleaning, deep cleaning, move-out, etc.) and the size of your space. We also offer special rates for recurring service plans. We'll provide a detailed quote after understanding your specific needs.
- What is your typical process for working with a new customer?
We start with a quick consultation to understand your cleaning needs and preferences. Then we provide a detailed quote and schedule your service. On cleaning day, our team arrives on time with all necessary equipment and supplies. After the cleaning, we welcome your feedback to ensure everything meets your expectations.
- What education and/or training do you have that relates to your work?
Our team undergoes thorough training in professional cleaning techniques, safety protocols, and proper use of equipment and cleaning products. All our cleaners are background-checked and fully insured. We regularly update our training to stay current with best practices in the industry.