FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We charge a $120 service call fee per appointment, which includes a full system inspection and diagnosis. For customers enrolled in any of our annual maintenance plans, we offer a 10% discount on all repairs and system upgrades throughout the plan year. Our repair pricing is flat-rate and includes both parts and labor, so there are no surprise costs — just clear, upfront pricing.
- What is your typical process for working with a new customer?
Our process starts with a comprehensive inspection of your sprinkler system. During the visit, we’ll identify any urgent repairs, design flaws, or opportunities to improve efficiency. We’ll walk you through our findings, provide a clear proposal with options, and in most cases, complete the high-priority repairs on the spot. For larger upgrades or redesigns, we’ll schedule a follow-up appointment at your convenience.
- What education and/or training do you have that relates to your work?
Our irrigation technicians receive comprehensive training through Conserva Irrigation’s national Learning Management System, covering best practices in water efficiency, system design, and troubleshooting. In addition, we participate in ongoing education through the Irrigation Association. All of our technicians are either Certified Irrigation Technicians (CIT) or actively working toward certification to ensure the highest standards of service and expertise.