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About
We strive on exceeding our customers expectations. I have been roofing
for over 30 years. We are professional and take the time need to explain our process with the customer. We demonstrate quality work and excellent cleanup when the project is done. We specialize in shingles, metal, rubber roofing and siding. We take pride in our work and the owner is on the job from start to finish.
Overview
Hired 25 times
Background checked
10 employees
5 years in business
Business hours
This pro hasn't listed their business hours.
Payment methods
This pro accepts payments via Cash, Check, Credit card, and Square cash app.
Customers rated this pro highly for responsiveness, work quality, and professionalism.
Exceptional 5.0
16 reviews
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Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Jen S.
Sep 17, 2022
•
Hired on Thumbtack
Jay and Michelle were a pleasure to work with. Answered all of my questions and addressed any concerns. Jay was on site and kept me informed from start to finish. Completed my new roof in one day and did a beautiful job cleaning up. Highly recommend!
Details: Full roof replacement • Roof lifespan is over • One story • 10 - 20 years old • Asphalt shingles • Home
Platinum Roofing, LLC's reply
Thank you Jen. It was great working with you as well
Roof Installation or Replacement
Elizabeth V.
Sep 23, 2021
•
Hired on Thumbtack
Came out and did the job in the same day. It was only a repair but looking for full roofreplacement soon. Love Michelle as well, she knows her stuff!
Details: Shingles or tiles need to be repaired or replaced • Rain gutter(s) need to be repaired or replaced • Flashing needs to be repaired or replaced • Two-story building • Asphalt shingles • No, the project is not covered by an insurance claim • Residential
Platinum Roofing, LLC's reply
Thank you Elizabeth for your review. We are glad we could help.
Roof Repair or Maintenance
Brian K.
Sep 15, 2022
•
Hired on Thumbtack
Platinum roof was prompt, diagnosed my roof issue without hesitation and fixed the problem in a timely fashion. I would not hesitate to contact them again if my old house had further issues.
Details: Flashing needs to be repaired or replaced • Two-story building • Asphalt shingles • No, the project is not covered by an insurance claim • Residential
Platinum Roofing, LLC's reply
Thank you Brian! We are pleased that we could help you.
Roof Repair or Maintenance
Robert W.
Dec 5, 2021
•
Hired on Thumbtack
They did a great on a problem area with our roof. Michelle was Very responsive And best of all they showed up when they said they would which is 1/2 the battle. Done in a day.
Details: Shingles or tiles need to be repaired or replaced • Flashing needs to be repaired or replaced • Two-story building • 11 - 20 years old • Asphalt shingles • No, the project is not covered by an insurance claim • Residential
Platinum Roofing, LLC's reply
Thank you Robert for your review.
Roof Repair or Maintenance
Peter m.
Sep 4, 2021
•
Hired on Thumbtack
I called on a Saturday of a 3 day weekend. The response was almost immediate, and Jay and Michelle were courteous, realistic, and the job was complete pretty much before I even got replies to my call for help. Jay knew what he was doing, and both were just plain good folks. I plan on getting more work done. I'll be passing this on to anyone who needs roofing work
Details: Shingles or tiles need to be repaired or replaced • Two-story building • 21 - 30 years old • Asphalt shingles • No, the project is not covered by an insurance claim • Residential
Platinum Roofing, LLC's reply
Thank you Peter. We were glad to assist you.
Roof Repair or Maintenance
Credentials
Background Check
Jeremy Willett
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing includes materials, dumpster and labor.
The only time we add a fee is if a customer wants to pay by credit card. We get charged a fee therefore, we add that fee onto the amount that is being paid using a credit card.
What is your typical process for working with a new customer?
We like to come out and assess the customers roof condition and see what the customer wants done along with his/her questions and concerns regarding their roofing or siding project. Once we know what the customer wants he can get the measurements for the roof and assess the condition and get a quote to the customer within 48 hours. Siding jobs are the same process.
What education and/or training do you have that relates to your work?
I have over 30 years of hands on experience in roofing and siding.