Big Big Cleaning is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests, and make their concerns the basis of our business.
Overview
Hired 2 times
Background checked
4 employees
7 years in business
Business hours
This pro hasn't listed their business hours.
Payment methods
This pro accepts payments via Cash, Check, PayPal, Venmo, and Zelle.
Customers rated this pro highly for work quality, punctuality, and professionalism.
Exceptional 5.0
5 reviews
5
100%
4
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3
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2
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Your trust means everything to us. Learn about our review guidelines.
Gary D.
1 month ago
•
Hired on Thumbtack
I’ve hired her based on her professionalism and punctuality. I look forward to her work!
House Cleaning
Debora C.
Aug 20, 2024
I have used Big Big Cleaning for a couple of years now. I have always been pleased and often surprised at the results achieved in a few hrs. The house always smells clean and fresh. I have often needed to make a date or time change due my job, appointments or vacations and Kelly has always made every effort to accommodate me in any way she can. I would highly recommend Big Big Cleaning.
Felipe A.
Dec 20, 2019
Serviço de qualidade, chegou no horário combinado, e seu preço achei justo parabéns continua sendo essa profissional.
Islene B.
Dec 20, 2019
Very capricious and helpful, thank you ...
Ayla L.
Dec 24, 2019
Congratulations on your excellent work!
Credentials
Background Check
Kelly Howe
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is based on the size of the home, cleaning frequency, and specific cleaning needs. Our rates also reflect the quality of our service and our experienced, reliable cleaning professionals. We focus on consistency, attention to detail, and high-quality results at every visit. Recurring services may offer better rates, while additional services such as oven or refrigerator cleaning, detailed windows, or extra organizing may have an additional fee. We’re happy to customize a cleaning plan based on your home and priorities.
What is your typical process for working with a new customer?
We start by learning about your home, cleaning needs, priorities, and preferred schedule. From there, we recommend the best cleaning plan and provide clear pricing. Once scheduled, our reliable cleaning professionals follow a customized checklist to ensure consistent, high-quality service.
What education and/or training do you have that relates to your work?
Our team is professionally trained in residential cleaning techniques, proper product use, safety, and attention to detail. We provide hands-on training to ensure our cleaning professionals follow our quality standards and deliver consistent, reliable results in every home.
