I initially contacted Torino Home Repair, LLC through Thumbtack in the course of a search for someone to handle a window repair. As it turned out, when Mr. Luca Morello ( a native Northern Italian ) and his wife, Mrs. Angela Morello ( who ensures that communication is perfect ) arrived, we decided that the window job be put on hold awaiting the return of a tenant away on business. I found the Morellos so knowledgeable and easy to deal with however that I asked if Luca would consider another job I needed done --- hanging a number of heavy, fragile mirrors. Luca is a man of many skills and he agreed to look at the mirror job. Once he had assessed the job, he took preparatory measurements and gave me an estimate. I had to reschedule the work date, twice. The Morellos were absolutely gracious and patient about rearranging the time. On the day of the job, Mr. Morello arrived punctually, completely equipped and having obtained in advance all the materials necessary to accomplish the job, and having thought out in advance how best to approach it. He set to work immediately and worked, carefully, tirelessly, skillfully and intelligently until the job was finished, perfectly. No coffee breaks, no complaints, no cell phone talking or texting, no excuses, no short-cuts, no requests for additional pay, no distractions and no attempts to parlay the job into additional work. And no broken mirrors. He also provided solid advice when I asked his opinion regarding placement and positioning of the mirrors.
The Morellos are delightful, honest and fair. Luca Morello's work is excellent. I highly recommend Torino Home Repair, and I look forward to future encounters with the Morellos.