I returned home late after being away for a week to find my apartment infested with ants! I called close to midnight, expecting to leave a message, but he answered right away and was happy to help me! He reassured me that he could rid the ants, and I felt confident in him from his professionalism and care. He came the next morning, and within minutes, fixed the ant problem! There are cracks in my windows, so I still see a few ants roaming around, but thanks to the bait he put down, it is very easy for me to get rid of them. He also offers a FREE follow up appointment after three weeks, so I am sure if I still see a few straggling ants, he will help me once more! See ya in two weeks :) thank you so so much!! Highly recommend!!