FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We believe in clear, fair pricing with no hidden fees. Our detailed estimates ensure you know exactly what you're paying for. We offer flexible payment options, regular discounts for new clients, seniors, and military, and back our work with a solid warranty. Our focus is delivering quality at a price that works for you—no upselling, just honest advice and dependable results.
- What is your typical process for working with a new customer?
Our process for new customers is simple: Consultation: We assess your needs and inspect the roof. Estimate: You’ll receive a clear, detailed quote. Approval & Scheduling: We schedule the work at your convenience. Project: Our team completes the job efficiently. Walkthrough & Cleanup: We ensure everything meets your expectations and leave the site clean. Support: We provide warranties and are available for any follow-up. We focus on quality, clear communication, and your satisfaction.
- What education and/or training do you have that relates to your work?
Our team is highly trained and certified in roofing systems, with hands-on experience and manufacturer-backed installation expertise. We stay up-to-date with the latest materials and techniques, while prioritizing safety through regular training. This ensures quality work and reliable results on every project.