- What should the customer know about your pricing (e.g., discounts, fees)?
We offer flat rate, transparent pricing for our routine cleans. We also offer an hourly rate is you would like to customize your service. 10% off Monthly Cleanings. 15% off Biweekly Cleanings. 20% off Weekly Cleanings. All our cleanings include: • Professionally trained cleaners. • All supplies and tools (Eco-Friendly Products, HEPA Sealed Vacuums, Steam Mops, etc.) • Every clean is licensed, bonded, and insured. • Unlimited and unrivaled customer service through email, phone, or chat.
- What is your typical process for working with a new customer?
After you have booked with us, expect a call to both confirm your appointment, and your goals for your house cleaning. The first call will be short but will help us get familiar with you so that we can learn how to best serve you while you get to know us and our process.
- What education and/or training do you have that relates to your work?
Each of our background checked professionals have extensive cleaning experience and follow a standardized process to ensure that each of your services meet our standards and yours.