Maid 2 Service CLEANING DONE RIGHT!

Credentials

FAQs

• What should the customer know about your pricing (e.g., discounts, fees)?
  We offer discounted flat rates exclusively on Thumbtack. There are no hourly rates, including one time cleans or move in/move oeut cleans. We offer discounts from 20 to 30 percent off for recurring service customers.
• What is your typical process for working with a new customer?
  As a courtesy reminder, we always text you the time of arrival the day before your scheduled cleaning date. Also you don't have to be home for the service, as long as we have a way to get in. For example you can leave a key, or if you have a garage code, alarm code etc. If you have an alarm, we can deactivate and reactivate the alarm for you. For payment options, we accept cash, check and all major credit cards including American Express. Payments are made on the day of service and should be kept on top of the kitchen table. If paying by credit card, we will need the card number on file prior to the service appointment.
• What education and/or training do you have that relates to your work?
  I've owned 2 Residential £¢ companies in the last 10 years and Maid 2 Service within the last 4 years. All of our cleaners that we hire are experienced professionals. On top of that, I personally train all new hires regardless of experience level, so that they adhere to our professional cleaning system.