FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We believe in clear, upfront pricing—no hidden fees! Our rates are based on the size and condition of your space, and we always provide a detailed quote before starting any job. First-time customers: Ask about our special introductory rates and seasonal promotions! Recurring cleanings: Enjoy discounted rates for weekly, biweekly, or monthly service. Add-ons: We offer extras like laundry, inside appliances, and more—just let us know what you need. No surprise fees: All pricing and any potential additional charges are discussed and approved ahead of time. If you have questions about our pricing or want a custom quote, just reach out! We're happy to help you find the right cleaning plan for your needs and budget.
- What is your typical process for working with a new customer?
Our goal is to make the process easy and stress-free for you! Here’s what you can expect when working with CCS Pro: Initial Contact: You reach out to us with your cleaning needs. We’ll ask a few quick questions about your space, preferences, and any special requests. Customized Quote: Based on your info, we’ll provide a detailed quote and explain all your options, including add-ons or discounts for recurring service. Easy Scheduling: Once you’re ready, we’ll find a time that works best for you. We offer flexible scheduling, including evenings and weekends. Professional Cleaning: Our friendly, trained cleaners arrive on time with all the supplies needed. We follow your instructions closely and pay special attention to any areas of concern. Follow-Up: After your first cleaning, we’ll check in to make sure you’re happy. If you have any feedback or requests, we’re always here to listen and adjust for future visits. Ongoing Service (Optional): If you love our work, we can set up a regular cleaning schedule to keep your space looking its best. We value communication and reliability, so you’ll always know what to expect. If you have any questions at any stage, just ask—we’re here to help!
- What education and/or training do you have that relates to your work?
I have years of hands-on experience in both residential and commercial cleaning, as well as ongoing training in the latest cleaning techniques, products, and safety standards. Our team is fully trained in proper sanitation, the use of eco-friendly and pet-safe products, and best practices for every type of space—from homes and offices to Airbnb rentals and post-construction sites. Most importantly, we believe in a personal, detailed approach and take pride in the quality and consistency of our work.