FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
2 Movers + Truck = $150/Hour 3 Movers + Truck = $195/Hour 4 Movers + Truck = $230/Hour *prices may differ between at the beginning and end of the month* We do have 4 hour of minimum labor charge and also service fee is added. Our Service fee is calculated based on the distance from our headquarters to your first location, and back to headquarters upon completing your move. Blanket covering of furniture is included in the hourly rate. If any additional packing material is needed (such as Mattress Covers, Boxes, Specialty Crating of Breakables, Etc.), these items will be available at an additional cost the day of your move.
- What is your typical process for working with a new customer?
1) As the customer, it is important to first gather all information related to the upcoming move including: - Moving Date - Size / Volume of the move (Preferably an Inventory List) - Pickup and Delivery addresses - Contact Details 2) Based on the above information, one of our Relocation Specialists will provide an accurate estimate. 3) Once a customer chooses to schedule their move with us, the date is confirmed and a deposit is taken.
- What education and/or training do you have that relates to your work?
Upon hiring, all employees go through a rigorous in house training program to ensure they have the knowledge and skills needed to provide for a safe and efficient move. Additionally, all employees are reviewed annually for performance and competency based on the latest industry standards.