FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is straightforward and transparent, no hidden fees and no surprises. We charge based on time, distance, and the size of your move, so you only pay for what you need. All quotes include truck, equipment, and professional movers. We also offer free estimates and special discounts for repeat customers, seniors, and military members.
- What is your typical process for working with a new customer?
When you reach out, we start by understanding your moving needs, where you’re going, what you’re moving, and your ideal date. We’ll then provide a clear, upfront quote with no hidden fees. Once you’re ready to book, we confirm all the details, arrive on time, and handle your move from start to finish with care and professionalism. Throughout the process, we stay in touch to make sure everything goes smoothly and stress-free.
- What education and/or training do you have that relates to your work?
Our team has years of hands-on experience in residential and commercial moving, packing, and logistics. We’ve completed professional training in safe lifting, furniture protection, truck loading, and customer service - ensuring every move is efficient and damage-free. We also stay up to date with best practices for handling fragile and specialty items, so your belongings are always in expert hands.