FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is straightforward and based on the size and complexity of each project. We provide free, detailed estimates so customers know exactly what to expect—no hidden fees. We also offer competitive rates and occasional discounts for larger projects or returning customers.
- What is your typical process for working with a new customer?
We start with a brief conversation to understand your project goals. Then, we schedule an on-site evaluation to take measurements, review materials, and discuss options. After that, we provide a clear estimate and project timeline. Once approved, we begin the installation or repair process and keep you updated every step of the way.
- What education and/or training do you have that relates to your work?
With over 10 years of hands-on experience in flooring installation and tile work, our training comes from working directly in the industry, learning proper installation techniques, material handling, and best practices for long-lasting results.