FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Thank you for your interest in CertaPro Painters. I would be honored to help you with your next painting project. Each painting project is unique, so we would like to visit with you to provide a free in-home estimate. This allows us to better understand the scope of the project and your expectations. This process will ensure the most accurate estimate possible. Please message me back or call the phone number listed in my profile to schedule your estimate appointment today or allow me to answer your questions.
- What is your typical process for working with a new customer?
1. Contact the customer after receiving their estimate request 2. Find a day & time when we can meet at the property being painted 3. Listen to the customers needs and expectations for the project 4. Enter the project details in our computer to create the proposal for the project 5. Review the proposal with the customer to ensure all the details were captured 6. Embrace questions from customer 7. Leave a proposal with the customer 8. Follow-up with the customer within 1 - 2 weeks
- What education and/or training do you have that relates to your work?
Each CertaPro painter is highly trained and skilled - we make sure the work is done professionally every time! Our painter have many years experience painting. If we have a painter with minimal experience, they are paired with an experienced painter.