FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Most garage doors work in a similar fashion, but not all garage doors are created equal. Our routine is to do a thorough 21 point inspection on all of the common failure points and give you multiple options tailored to you. Multiple options equals a fit for everyone. Our recommendation is to schedule a service visit to be given the most accurate price.
- What is your typical process for working with a new customer?
We want to educate you as much as possible on your door systems current condition. Something broke and its usually due to age in most cases. We inspect every aspect of the garage door and opener with a fine tooth comb to make sure we can give you the best information to make an informed decision.
- What education and/or training do you have that relates to your work?
We've been professionally qualified by the Registrar of Contractors. We've learned from the best in the industry as well. Our hands on experience at multiple companies before we started our own has given us a broad understanding of garage door repairs and installations. We are intimately familiar with all brands of garage doors and garage door motors. With thousands of door repairs under our belts, we've seen most everything and haven't backed down from any challenge.