Carl G. says, "We had bad encounter with other technicians before but when we had Courtney, it made a HUGE difference. He explained everything on details about the issues of our Nordictrack treadmill. He tried to fix the problem and even spoke to IFIT support with the mechanical and part issues. In the end, Courtney was very transparent about the issues of our treadmill and reported his assessment to IFIT. WE GOT OUR NEW TREADMILL REPLACEMENT. It took us time building our case with all other back and forth documentation with extended warranty. However, Courtney helped us and made it happened. VERY PROFESSIONAL, DETAILED ORIENTED ON ISSUES AND VERY RESPECTFUL TO CLIENT. HE IS ONE OF THE BEST TECHNICIANS YOU CAN ASKED FOR. HE IS SIMPLY THE BEST!!!"See more