FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is transparent and competitive, tailored to the specific needs of your project. We offer free estimates, ensuring you have a clear understanding of costs upfront. While we don't compromise on quality, we do occasionally offer seasonal discounts. There are no hidden fees; we discuss all costs with you beforehand.
- What is your typical process for working with a new customer?
Our process begins with a thorough consultation to understand your specific roofing needs. We then conduct an on-site evaluation, provide a detailed estimate, and discuss a timeline that suits your schedule. Once agreed, we start the project, keeping you informed at every step. After completion, we conduct a final walk-through to ensure your complete satisfaction.
- What education and/or training do you have that relates to your work?
Our team is comprised of seasoned professionals with extensive training in all aspects of roofing. This includes ongoing certifications and education in the latest roofing technologies and materials, safety protocols, and industry best practices, ensuring we deliver top-notch service.