FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We price by the home, not by the hour, so you get a clear flat rate upfront with no surprises or hidden fees. Request a free quote and we'll send transparent pricing in minutes. We also run occasional discounts for recurring service — just ask.
- What is your typical process for working with a new customer?
We start with a quick quote based on your home's size and the service you need. Once booked, a trained two-person team arrives on schedule, works through our room-by-room Reset Standard checklist, and sends before-and-after photos when finished. A final walk-through confirms everything meets our standard before we leave.
- What education and/or training do you have that relates to your work?
Every member of our team is personally trained and vetted, and held to the same written cleaning standard — the Reset Standard — before working in a client's home.