FAQs
- What education and/or training do you have that relates to your work?
NSPF CERTIFIED POOL / SPA OPERATOR
- Describe a recent project you are fond of. How long did it take?
Standards of Service We will price match any other provider for the first month of pool service so you can be sure of our quality service. Never park in a customers driveway, always park in the street Always clean filter cartridges at curbside & clean up afterwards Filter tank is always reassembled correctly showing all warnings & gauges Vacuum every pool, every week including brushing tile & walls Empty all baskets to include pump and skimmer baskets Ensure pump is set to run after adding chemicals Respect your property, gates are closed upon entering and leaving Always wear uniforms along with proper signage on our trucks Take pride in honesty & quality of customer service Quality chemicals are included in our service We provide a premium pool cleaning service leaving pools safe
- What advice would you give a customer looking to hire a provider in your area of work?
All pool service is not the same! Here's Ten Reasons why Sublime Pool & Spa Service should be servicing your pool! Expert Training: Our techs complete the longest and most thorough training in the market so they know how to service pools properly, because they're the best trained in the business! Reliable Service: We service your pool on a regular day, complete a specific list of requirements, and leave a card outlining what we have done. No Contracts: We don't have contracts. You can discontinue service at any time after one month. Equipment Checked: We'll check out your equipment on every visit and follow up with you if there are any issues. Consistent Service: We have low turnover, so you don't have a new tech every other month Accountable Techs: Their work is routinely reviewed by a supervisor and their pay is immediately tied to the results of their review. Superior techs: We have low turnover with our technicians because they receive profit sharing, health insurance, and other benefits. Dependable Scheduling: Your pool is always serviced; if a technician is sick or unable to work, a supervisor fills in to service your pool. Flat Rate Pricing: If your pool is clear and properly balanced on our initial visit, there is no additional charge for standard chemicals. Thereafter, standard chemicals and service are included in one flat rate. There are no surprise charges. Responsive Management: We pride ourselves in our responsive caring management style and in taking excellent care of our customers' pools.