Sorry this pro can’t do your job, but we know other pros who can. Check them out
About
At USA Plumbing & Air, a family-owned and operated business, we pride ourselves on providing top-notch service at affordable prices. Our team offers free consultations and estimates, and we're committed to finding the most energy-efficient solutions for your plumbing and HVAC needs. With our 24/7 emergency services and 100% satisfaction guarantee, you can trust us to get the job done right. As a local family business, we understand the importance of building long-lasting relationships with our customers and providing personalized attention to every service call. Contact us today to experience the difference!
Overview
Hired 8 times
Background checked
License verified
5 employees
3 years in business
Business hours
This pro hasn't listed their business hours.
Payment methods
This pro accepts payments via Cash, Check, Credit card, PayPal, Venmo, and Zelle.
Credentials
License verified
C1d – Plumbing Contractor
License state: NV
Background checked
Passed by Idan Buhbut on Jan 11, 2024.
Services offered
Project type
Garbage disposal replacement
Garbage disposal installation
Disposal type
Continuous feed (common)
Batch feed
Projects and media
Projects and media
Reviews
Customers rated this pro highly for professionalism, work quality, and value.
Very good 4.6
9 reviews
5
89%
4
0%
3
0%
2
0%
1
11%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Jake L.
Jan 29, 2024
Solomon came to our house on Sunday and repair our garbagedisposal within 20 minutes
Price reasonable and quickly determine the issue
Carrie L.
Nov 6, 2024
•
Hired on Thumbtack
Great service, Micheal the technician was awesome. Great work, no price gouging and upselling like the big plumbing companies do.
Details: Timer does not work • Water runs continuously • No sprinkler system maintenance needed
USA Plumbing & Air's reply
Carrie,
Thank you for your feedback, it was our pleasure to serve you!
Sprinkler and Irrigation System Repair and Maintenance
Timothy H.
Jan 31, 2024
Excellent work. Very fair pricing. Fast and friendly - I highly recommend USA Plumbing & Air for any residential or commercial project. They will be my go to for any plumbing issue.
Josef c.
Jan 29, 2024
Great honest company with amazing service. I’m so fortunate for finding them, their response time was great (technician even came early). He was professional, honest, and explained everything to me without trying to upsell or hustle me like some plumbing companies like to do. I would trust them again to handle any of my plumbing issues
Allen R.
Jan 11, 2024
We had an complication with our new water heater. Our repairman was professional and patient with helping us to diagnose the issue , USA plumbing and air are best company for any plumbing / air issues!
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
Competitive pricing! we offer fair and competitive prices for all our services.
No hidden fees! we clearly outline all costs and charges before starting work.
Discounts available! we offer discounts for seniors, military personnel, and first-time customers. Ask us about our current promotions!
Emergency service fees! we charge a nominal fee for emergency services outside regular business hours.
Financing options! we offer financing options for larger projects or unexpected repairs.
What is your typical process for working with a new customer?
Contacting:
* Receive customer inquiry via phone, email, or online form
* Respond promptly to schedule a consultation or appointment
Consultation and Assessment:
* Meet with the customer to discuss their needs and concerns
* Conduct a thorough assessment of the issue or project
* Provide a detailed explanation of the work required
Estimate and Proposal:
* Provide a clear, written estimate outlining the scope of work, timeline, and costs
* Offer options or recommendations if applicable
* Answer any questions or concerns the customer may have
Scheduling and Preparation:
* Schedule the work at a convenient time for the customer
* Ensure necessary materials and equipment are prepared
* Confirm the appointment details with the customer
Service and Installation
* Complete the work efficiently and effectively
* Keep the customer informed of progress and any issues that arise
* Ensure the customer is satisfied with the work
Follow-up and Warranty
* Follow up with the customer to ensure satisfaction
* Provide warranty information and support
* Encourage feedback and reviews
What education and/or training do you have that relates to your work?
Licensed Plumbers: Our plumbers are state-licensed and have completed rigorous training programs in plumbing installation, repair, and maintenance.
