FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
All pricing includes the lights, installation, maintenance, takedown, and storage. We have a $800 minimum, which typically covers a standard roofline setup. Pricing is based on the amount of lighting needed (per linear foot), so larger homes with more lights will cost more than smaller ones. Returning customers receive a 15% discount for year 2 and on.
- What is your typical process for working with a new customer?
We start with a quick online design consultation or photo review to build your custom quote. You can either book a call or make it super easy by *********************************** — it’s about 10 questions and gives us everything we need for accurate pricing. We’ll then create a digital mockup by drawing lights directly onto a photo of your home, so you can see exactly how it will look with different layouts and colors. Once you choose your favorite design, we’ll get you scheduled with a 50% deposit and install as soon as possible (spots fill up fast!).
- What education and/or training do you have that relates to your work?
Our team is professionally trained in roof safety, electrical setup, and advanced lighting installation techniques for both homes and commercial spaces. With hundreds of houses and thousands of feet in lights hung we are very well equipped and experienced to make your display perfect!