FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Home organizing: $450 for 3 hours, $600 for 4 hours, or $900 for 6 hours with a two-person crew. The $150 hourly rate is for the whole crew, with a 3-hour minimum. Packages reserve working time, not guaranteed completion of every task. Feng shui consultation: $150 for 60 minutes. Junk removal and estate cleanouts: $75 for an assessment. This is the assessment fee, not the full removal or cleanout price. Full job pricing requires an approved scope. Convention dock-ready removal: $425 for up to 3 cubic yards, $575 for up to 6 cubic yards, $725 for up to 9 cubic yards, or $875 for up to 12 cubic yards. Dismantling and storage are not included. Full package payment is due upfront when booking. Any extra work or charges require your approval before proceeding.
- What is your typical process for working with a new customer?
Start by telling us which spaces need attention, your priorities, and any access or timing requirements. We review the scope with you, explain the appropriate service and price, and help you arrange an available appointment. Organizing packages are paid upfront and reserve working time. We use your priorities to plan the visit and discuss any additional scope before proceeding.
- What advice would you give a customer looking to hire a provider in your area of work?
Compare what is included, how many people will attend, the amount of working time reserved, and how extra work is approved. Share clear photos and your highest-priority areas. Confirm access, parking, and what should be kept, donated, or removed before the visit.