FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our standard rate is $50 per hour, with a minimum charge of $150. This means that for any service, you'll be billed for at least three hours, even if the work takes less time. Currently, discounts can be discussed, and we strive to provide high-quality service that reflects the value of our pricing. If you have any questions or need a detailed estimate based on your specific needs, please feel free to reach out!
- What is your typical process for working with a new customer?
Initial Inquiry: When you reach out to us, we’ll start with a brief conversation to understand your needs and the scope of the project. Consultation and Estimation: We’ll schedule a consultation to discuss the details in depth. Based on this discussion, we’ll provide you with an estimate and outline the expected timeline. Agreement: Once we agree on the terms, including the scope of work and pricing, we’ll finalize the details and begin the project. Execution: We’ll work diligently on your project according to the agreed schedule. You’ll receive updates as necessary and have opportunities to provide feedback. Completion and Review: After the work is completed, we’ll review the results with you to ensure everything meets your expectations. Finalization: We’ll address any final adjustments if needed and proceed with invoicing based on the hours worked and the minimum charge. Follow-Up: We may follow up after the project to ensure your satisfaction and to address any additional questions or needs. If you have any specific requirements or questions about the process, feel free to ask—we’re here to help!
- What education and/or training do you have that relates to your work?
I bring a diverse background and extensive experience to my work. As a homeowner throughout my adult life, and landlord, I've developed a deep understanding of residential needs and challenges. Additionally, I hold four college degrees in various fields, which have equipped me with a broad range of knowledge and problem-solving skills. To complement my academic background, I work with a team of licensed tradesmen who are specialists in their respective areas. This ensures that every aspect of your project is handled with the highest level of expertise and professionalism. Together, our combined experience and credentials allow us to provide comprehensive and high-quality services tailored to meet your needs.