- What should the customer know about your pricing (e.g., discounts, fees)?
Ladies and Gentlemen, all our prices for moving and packing are for 2 men only. For furniture assembly the price is PER Piece. Anything else will cost more. Ladies & Gentlemen, all jobs from $400-$1000 require a $100 deposit. Above $1000 we need a 25% deposit. These are to guarantee your moving day as well as your preferred time slot. Packing services don’t include supplies. If you need that, we’re very happy to bring some, it’ll just cost more. Please inquire if you have any questions about anything. ***if we can’t double park, We ask you to please hold Parking for us with your car or boxes/cones, or via your superintendent. If we have to park more than 3 cars (50 feet) away from your residence or spot, or there are long walkways you didn’t tell us about prior, you’ll be charged an $100 additional long carry fee. That’s the only fee we have. Nothing hidden, ever. **If you didn’t tell us prior that you’re higher than the 3rd floor in a building with stairs, the long carry fee of $100 will be applied to your job. Again, that is the only fee we have ! No hidden fees ever . ***Packing, unpacking and furniture assembly are NOT included in loading and unloading or delivery services. They are separate charges. ***Please note our travel time with or without a truck in between two destinations is counted in your hourly rate . ***We will disassemble and assemble 1 piece as a courtesy during loading services. Anything else will be charged per piece. Thanks for your Understanding :)
- What is your typical process for working with a new customer?
We start with a Preliminary phone call to discuss the customer’s needs and logistics. Then we gather information, then give a quote unless a prior quote was already agreed on. We also follow up the day before to confirm everything is ok for the day of the move. If we need to change something, we change it.
- What education and/or training do you have that relates to your work?
Years of experience in the NYC and tri-state area markets