FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing reflects professional materials, quality products, design planning, travel, setup, and teardown when required. We work with different budgets and customize each design based on size, style, and event needs. A 50% non-refundable retainer is required to reserve your date, and the remaining balance is due two weeks before the event.
- What is your typical process for working with a new customer?
Our process is simple and organized: 1. We discuss your event details, theme, colors, and budget. 2. I create a design concept and estimate. 3. Once approved, you receive a contract and invoice. 4. A 50% retainer secures your date. 5. We finalize details and complete setup on the event day. Communication is very important to us we make sure you feel confident and supported throughout the process.
- What education and/or training do you have that relates to your work?
I am trained as a Certified Balloon Artist (CBA), which means I completed professional coursework, exams, and hands-on training focused on design, structure, safety, and quality standards. I continue learning new techniques to stay updated with the latest styles and trends so my clients always receive professional, high-quality work.