Brick by Brick Development

FAQs

• What should the customer know about your pricing (e.g., discounts, fees)?

  Estimates are free and always itemized. You see what each part of the job costs before we start, not one lump sum at the bottom. The price we write down is the price you pay. If something changes along the way, you get the new number in writing before we keep going. Most jobs are 50% to book the date and the rest when we finish. Bigger projects get billed in stages as each phase is done. I'll be straight with you: we're usually not the cheapest bid. On a small repair, a handyman will beat our price. What you get with us is a crew that shows up on the day we promised and finishes when we said we would.

• What is your typical process for working with a new customer?

  We start with a ten minute phone call so I understand what you need. That way neither of us wastes a trip. Then I come out, measure everything, take photos, and talk through materials and timing with you. You get a written estimate, usually within two days. If the price works, we set a start date. I'll tell you who's coming and what will happen each day. While the job runs, you call me directly. One number, my number. At the end we walk the job together and make a punch list. Nothing is finished until you've looked at it yourself.

• What education and/or training do you have that relates to your work?

  I learned this trade on job sites, working next to carpenters, tapers and tile men before I ran my own crews. In this business that's the education that counts. Since then I've built everything from apartments to commercial spaces, so I've had to learn the paperwork side too. Fire rated walls, DOB approved drawings, inspections. I read the drawings myself on every job. We carry insurance. When a job needs licensed trades like electrical or plumbing, I bring in licensed subs and coordinate them myself.