FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We keep our pricing straightforward and fair. No surprise fees or upsells — just honest rates based on the work that actually needs to be done. Every job is different, so we give custom quotes depending on the size, material, and condition of the items being cleaned. Right now, we’re offering 30% off all services for the month of June, which gets automatically applied when you book. We also offer discounted rates for larger jobs or repeat customers. If you ever have a question about pricing, just ask — we’ll break it down for you without the fluff.
- What is your typical process for working with a new customer?
We try to keep things quick and easy. Most new customers either message us directly or ************************. Just let us know what needs to be cleaned, your location, and when you'd like the service. Once we have those details, we send a clear, upfront quote—no hidden fees or surprises. If everything looks good, we confirm your appointment and you're all set. On the day of service, our technician shows up on time, walks you through the job, and gets started right away. We bring all our own gear and use eco-friendly, safe products. After we finish, we make sure you’re completely happy with the results before we leave.
- What education and/or training do you have that relates to your work?
Our team brings years of hands-on experience to every job. Most of our technicians have at least 4 years of professional cleaning experience, and some have been in the industry for 7 years or more. Everyone on our team is trained in handling different fabric types, stain treatments, and proper use of eco-friendly cleaning solutions. We also stay up to date on best practices for upholstery, carpet, and rug care—so we know how to get results without damaging your furniture or floors. This isn’t just a side hustle for us—it’s what we do, and we take pride in doing it right.