FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Every price comes from the actual time, tools, and work your project needs. I always give a clear estimate before I start, and if anything changes, you’ll know right away. No mystery fees, no surprises. What are “Surprise Days”? On Surprise Days, my schedule is tight, so I can’t give an exact arrival time. Instead, you get a queue number (like “after this customer” or “after two jobs”). I keep you updated every hour or two, and you’ll get a 30-minute heads-up before I’m on the way. The best part? Small projects—quick assemblies or 1–2 hour jobs—come at a lower cost on these days. It saves you money and helps me fit more people in.
- How did you get started doing this type of work?
“Before becoming a handyman, I spent almost 10 years working in offices back home in Georgia. I worked my way up to head of logistics, head of quality assurance, and led departments in a large multi-million company. It was a great professional experience, but sitting in an office all day never felt like my real path. Outside of work, I was always building or fixing something — from crafting outdoor dog houses to repairing anything that broke in my home. Working with my hands felt natural and satisfying. When I moved to the United States, I made a decision: to finally do the work I truly enjoy, not the work I was simply used to. That’s how I started my handyman journey here. Now I get to help people, solve problems, and take pride in every project I complete. That’s how Handy Solutions Done Right began — doing honest work, done properly, for every customer.”