FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is based on the size and condition of the home and the type of cleaning requested. Any pricing shown on Thumbtack reflects starting estimates, and final pricing is confirmed once we review the details to ensure everything is aligned.
- What is your typical process for working with a new customer?
When working with a new customer we start by learning about the home and your priorities so we can recommend the right level of service. For first-time visits, we often suggest a deeper clean to establish a strong baseline. After that, we help transition clients into standard or recurring maintenance cleanings to keep the home consistently clean and easy to maintain.