FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer competitive rates that are based on the scope of work and the specific cleaning needs of each client. We provide detailed quotes for all of our services, so you will know exactly what to expect in terms of cost before we begin any work. Our rates may vary based on factors such as the size of the space, the condition of the area, and the frequency of the cleaning. We offer discounts for recurring cleaning services and for clients who book multiple services at once. We are transparent about all of our pricing and are happy to answer any questions you may have about the cost of our services. Overall, our goal is to provide high-quality cleaning services at a fair price that represents the value we provide to our clients. We believe that our rates are competitive and offer excellent value for the level of service we provide.
- What is your typical process for working with a new customer?
Step 1: Initial consultation We will schedule a consultation with you to discuss your cleaning needs and preferences. This can be done over the phone or in person, whichever is more convenient for you. Step 2: Quote and contract Based on the information gathered during the consultation, we will provide you with a detailed quote for our services. If you decide to move forward, we will then send you a contract to review and sign. Step 3: Cleaning schedule Once the contract is signed, we will work with you to determine a cleaning schedule that fits your needs and availability. We offer both one-time and recurring cleaning services, so you can choose the option that works best for you. Step 4: Cleaning day On the day of the cleaning, our team will arrive at the agreed upon time and begin the work. We will use high-quality products and state-of-the-art equipment to ensure that your home or office is thoroughly clean and fresh. Step 5: Follow-up and feedback After the cleaning is complete, we will follow up with you to ensure that you are satisfied with the work that was done. We value your feedback and are always looking for ways to improve our services. Overall, our goal is to make the process of working with us as smooth and hassle-free as possible. We understand that your time is valuable, and we strive to be efficient and professional at every step of the way.
- What education and/or training do you have that relates to your work?
Cleaning techniques and methods: There are many different approaches to cleaning, we have a good understanding of the most effective techniques and methods for different surfaces and situations. Safety and health: Proper safety and health protocols are essential in the cleaning industry. Customer service: Providing excellent customer service is critical to the mission of our company