FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We price by crew size and hours, or a flat rate for smaller jobs. The final price depends on the number of items, floors/stairs, distance, and whether you need packing. You'll get a clear quote before we start — no hidden fees.
- What is your typical process for working with a new customer?
1) You send us details and photos. 2) We confirm date, time, and price. 3) Our crew arrives on time with blankets, dollies, and tools. 4) We protect, load, move, and place everything where you want it. 5) You check everything before we leave.
- What education and/or training do you have that relates to your work?
Our crew is trained in safe lifting, furniture wrapping, disassembly/reassembly, and moving through tight NYC stairways and buildings.