Big Wrench Piano Care

Zip code

Additional service

Age of piano

Last piano tuning

It’s free, with no obligation to book

Thumbtack Guarantee

If you hire this pro, you’re covered by a money-back guarantee. Learn more

About

We are a full-service piano sales, rebuilding, and repair shop serving New York City, with a dedicated shop space in Brooklyn since 2011 and in-home tuning and repair experience dating back to 2001. We work on all acoustic pianos as well as older Fender Rhodes, Wurlitzer, and Hohner instruments, supporting homes, schools, churches, concert halls, recording studios, and more across the city. With a team of dedicated tuner/technicians, we aim to schedule visits promptly, provide sound advice at different price points, and often go the extra mile on each appointment to make every piano sound its best. We also regularly host and support live musical events and recordings in our Carroll Gardens and Dumbo spaces, and we are always happy to discuss your piano’s specific needs.

Overview

Serves Brooklyn, NY

Background checked

5 employees

25 years in business

Business hours

Sun11:00 am - 6:00 pmMon8:00 am - 7:00 pm

Payment methods

This pro accepts payments via Cash, Check, Credit card, Google Pay, PayPal, Stripe, Venmo, and Zelle.

Social media

Instagram

Services offered

Piano type

Additional service

Voicing

Regulation

Pitch raise

Fix squeaky pedal

Projects and media

Reviews

Exceptional 5.0

100 reviews

5

98%

4

1%

3

0%

2

0%

1

1%

Your trust means everything to us. Learn about our review guidelines.

Jonathan E.

Feb 17, 2024

•

From Google

excellent tuning many thanks

Big Wrench Piano Care's reply

Thank you Jonathan! Best of luck with the music. :)

Nick V.

Apr 9, 2024

•

From Google

Great service, would absolutely use again

Anita B.

Jun 13, 2024

•

From Google

Where do I even start with my late father's 1918 Steinway, which was covered in cracking black paint, and needed major work on the very sad keyboard? Brian came and did an initial assessment of whether it was worth rehabilitating the instrument, deemed it was, and came up with a plan to strip and refinish the exterior, as well as rebuild the keyboard, and do some overhauling of the action. When the piano arrived from the refinisher, I was stunned. Brian had informed me that It was mahogany and that we could simply have it lightly refinished to show off its glorious, rich sheen. In the end, between the appearance of the piano, and Brian's most excellent work on the keyboard and action, it is simply a different instrument, given a new life by the kind hands and marvelous expertise of Brian, and Big Wrench Piano Care.

Big Wrench Piano Care's reply

Wow, thank you so much Anita. This one was indeed a big job and Marco and I really enjoyed the process. Have a great summer and can't wait to see the piano again soon. :)

Daniel E.

Jul 18, 2024

•

From Google

daniel Â.

Oct 6, 2024

•

From Google

Got connected, they only do grand piano.

Big Wrench Piano Care's reply

Hi Daniel, Thank you for stopping into the shop. Just do clarify, we work on all acoustic pianos, both grand and upright. We also work on older Fender Rhodes and Wurlitzer pianos, as well as Hohner Clavinets and Pianets. We do not work on digital pianos per your inquiry, but we can (and did) provide a few references to hopefully find someone to help with those. -Brian

Credentials

Background Check

Brian Whiton

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
Still quite affordable! Let's face it, New York City costs are a challenge. But we're still offering high quality professional piano service at fair and reasonable rates.
What is your typical process for working with a new customer?
We'll ask a few questions about the condition of the piano, and also inquire about the level that you are looking to bring it to. We will then recommend what is necessary, respecting both budgets and practicalities.
What education and/or training do you have that relates to your work?
We are Piano Technician's Guild members, with two tuner/technicians being Registered Piano Technicians through the PTG.

Big Wrench Piano Care

About

Payment methods

FAQs

Related cost information

Popular in Brooklyn

You might also like

In other nearby areas