FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer up front pricing after assessing every job with no hidden fees. We will always discuss your options with you before any work is started and ensure you are aware of exactly what it is you are getting.
- What is your typical process for working with a new customer?
We treat all of our customers like family. We answer all questions and make sure that they understand what we are doing. We warranty all of our work and stand by that warranty.
- What education and/or training do you have that relates to your work?
We bolster a combined 25 years in the Plumbing industry. With work in all phases including Residential service, Commercial service, remodel projects, and new construction. We are fully licensed in the City of Rochester and surrounding areas with certifications from OSHA on all aspects of safety in the workplace.